Transfer tickets to friends (for select events). Customer service all the way to your seat, 2000-2022 StubHub. I have a problem with AXS Tickets Are you having issues? AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Its up to the promoter, artist, or team if you can sell tickets or not. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. It got postponed and now we all cant go. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". I tried calling axs.nobody was home. Theyll also need to get the AXS app. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. AXS Mobile ID allows you to manage . If you do not currently have an AXS account you will be instructed to create one during your purchase. Manage Cookie Preferences When I sell tickets, do I have to deal with the buyer? Press question mark to learn the rest of the keyboard shortcuts. Do you know what number you used to contact AXS? Your AXS Mobile ID ticket will now show up. AXS handles payment and delivery so buyers and sellers never interact with each other. Yep! A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Help us improve this article with your feedback. I purchased tickets for a concert back in February. The tickets will be delivered to the buyer automatically. Use the same email you use on StubHub. Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. Use of this website signifies your agreement to our. Here we are. Select the tickets to transfer and enter the recipient's information. it never happened. For more information, please see our When its time for the event, they can open the app to show their tickets on their phone. I had flown from TX to NY for this show with my friend. Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. Present the scannable QR code at the door for entry to Toyota Center. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. How far in advance can I access my tickets? Show the ticket in the App at the entrance and get them scanned to enter. totally rinky dink. The Rockets App is free to download and available in the App Store or the Google Play Store. The Fox Theater Foundation. Select the tickets to sell, and then set your price and selling options. Its up to the promoter, artist, or team if you can sell tickets or not. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. Was wondering if you had any update on how yours is going? You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. On the Review page, click the List Tickets button to finish. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). Otherwise you have until your friend creates an account to cancel the transfer. Bought tickets for a group? Show was postponed from June 2020 to July 2021 due to covid. Cookie Notice Hey guys, I just joined this group so if this isnt allowed lmk. it must be some garage shop with three programmers. Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? Usually there is a waiting period of a few weeks. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. i spent the next 2 hours trying to get the axs app to work and get my tickets. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. Your Privacy Choices | To login, use the same email address you used when purchasing your tickets. Nope. When fans have tickets they cant use, they list them for other fans to buy. If they already have an AXS account set up the tickets will go in their account automatically. After completing the account information, you may buy, sell or manage any seats in your account. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Flew in for this show. So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. We are changing the way you register and sign-in to the StubHub Community. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics We bought the tickets through AXS and we have no clue how to sell or transfer them. After the switch, you will enter the email address you use to access the community in order to reset your password. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Danielle is the author of this solution article. i had the exact same problem. Why did the venue decide to use AXS Mobile ID? Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Browse your upcoming events and tap the ticket icon for the one you would like to sell. We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. Sorry we couldn't be helpful. why the hell can they just not send you the tickets in an email, as an option? Here's how it works: Click the Transfer button next to the event in your AXS account. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). How do I transfer AXS Mobile ID? Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." and our AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Go into the app, look at the ticket. How do I use the Rockets App to enter the building? Its up to you! Here we are. may not be valid. On the review page, click the Transfer button to send the tickets. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. Copyright Never. Review listing information and choose Credit Card for payout. Help us improve this article with your feedback. You may also review your transfers and purchase history at AXS.com. AXS handles payment and delivery so buyers and sellers never interact with each other. As an event draws closer, venues generate the barcodes for each ticket. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Browse your upcoming events and tap the ticket icon for the game or event you would like to send. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. Bought tickets for a group? (*If you can't remember your password, tap. Theyll just have to create an AXS account to claim their tickets. and our If your friend already has an AXS account, the tickets will be transferred instantaneously. Bought ticket and then they weren't available from the seller. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. and need to send them to a friend, transfer the tickets through your AXS account. The concert is tomorrow. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. 2023 Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Your tickets will no longer be listed for others to buy. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. After that, the tickets will be theirs to use with the AXS app. Open the App and sign in to see your tickets. Terms of Service | When listing tickets, you decide how long your listing will be available for others to buy. Transferring Tickets. I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. Try to contact them on their Twitter account. The tickets will be delivered to the buyer automatically. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Are screenshots of the barcode valid for entry? Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? Why did the venue decide to use AXS Mobile ID? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. You will enter your community username and new password and done! When listing tickets, you decide how long your listing will be available for others to buy. Then your friends can get in with their own phones using the AXS app. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). What if my guests arrive at different times? SOLD TICKETS VIA AXS. Privacy Policy | I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. The gig has not been cancelled we just chose not to go. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. If your friend already has an AXS account, the tickets will be transferred instantaneously. They should be able to tell you if the tickets are active. having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. At this point, you should see your tickets in the MLB Ballpark app. Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. Thanks! No. On the review page, click the Transfer button to send the tickets. The game is in 36 hours. Yes Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). If they already have an AXS account set up the tickets will go in their account automatically. From everyone at Vivid Seats, we hope you enjoy your event! Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. Browse your upcoming events and tap the ticket icon for the game or event you would. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? No paper tickets required. Click the 'Transfer' button and your guest will receive a notification via . Enter the recipients first name, last name and email address, or select from a list of. If you see a Sell button next to your tickets in your account, you can sell them! Third-Party Resale Tickets: Everything You Need to Know. Open the App and sign in to see your tickets. AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. Select the tickets to sell, and then set your price and selling options. It depends. | The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. There is no fee for transferring seats and you are allowed unlimited transfers. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Select the tickets to transfer and enter the recipient's information. AXS Mobile ID allows for convenience, flexibility and security. Tickets Not Showing Up In AXS Hello! Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. How will I know if my transfer was successful? 2021 Vivid Seats Ltd. All rights reserved. Privacy Policy. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). On the review page, click the Transfer button to send the tickets. [deleted] 1 yr. ago. This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. When its time for the event, they can open the app to show their tickets on their phone. Sign into your AXS Account and click Listings. Your guests will need to create an AXS account to receive tickets. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Yes No Still Need Help? The event staff will scan this digital barcode to let you and your party into the event. If you do not currently have an AXS account you will be instructed to create one during your purchase. Did you find it helpful? Anyone have success getting something similar resolved day of show? I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. AXS Mobile ID allows for convenience, flexibility and security. Ability to transfer and/or sell tickets varies by show and is subject to change. Enjoy the event! Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. Please help. Select the seats you would like to send. Theyll also need to get the AXS app. Use of this website signifies your agreement to our. The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. A full-service national event ticket marketplace. Its up to you! If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. So you can sell on StubHub or any other way you find. Yes. You should see something to transfer. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. What is transfer? Click the Transfer button next to the event in your AXS account. In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. You've been successfully subscribed - thanks! Remember, your friends can always transfer tickets back to you. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. Customer service all the way to your seat, 2000-2022 StubHub. All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. This will help to ensure that you are ready for your event in no time! Youll be able to transfer money to your bank from your account on AXS.com. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). On the review page, click the Transfer button to send the tickets. When your tickets sell, youll receive an email informing you of the sale. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. No, tickets must be scanned through the Rockets App or the AXS App. Updated a few days later TL;DR: Call the merchant that issued the tickets. If you have any questions, please call us at (713) 758-7330 or email us at [email protected]. Have screenshots and stuff with timestamps to also prove this is a thing. OR. i assume they will try to get me to receive the tickets using axs again. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! Now we just want to get rid of them ugh. Article. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. All Rights Reserved.
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